Team – NexSurge

Vision & Culture

Leadership Team

Meet the leadership team shaping NexSurge’s vision and culture of growth.

Saria Younus

Co-Founder | CEO

A transformative leader with 15+ years in the ServiceNow ecosystem, Saria has led and overseen major programmes across the UK, Europe, and the Middle East. As CEO of NexSurge, she combines strategic clarity with deep delivery expertise to guide complex transformation with confidence and care.

Widely respected for fostering true partnerships over transactional approaches, she champions innovation in AI, digital transformation, and digital workflows to create environments where people and clients thrive. Her leadership is defined by clarity, empathy, and a people-first approach, delivering value for customers and cultivating NexSurge’s culture of growth.

Tom Elkins

Co-Founder | CTO

A Certified Master Architect (CMA) with over 15 years of ServiceNow experience, Tom has led and delivered major transformation programmes across the UK, Europe, and the Middle East. As CTO of NexSurge, he shapes the company’s technical vision and ensures clients realise measurable outcomes from their ServiceNow and AI investments.

Trusted by C-suite leaders for his ability to simplify complexity, Tom combines technical depth with governance expertise to deliver impact at scale. His leadership is defined by innovation, clarity, and a people-first approach, applying AI, digital transformation, and digital workflows to optimise operations, deliver measurable outcomes, and strengthen NexSurge’s culture of growth.