Who are NexSurge?

Behind the Company

Who are NexSurge?

Our experience across the ServiceNow ecosystem led us to one clear conclusion it was time to redefine what a partner should be.

Our Story

NexSurge was born out of a shared frustration with digital initiatives that overpromise and underdeliver – offering configuration when true transformation is what’s needed. In an environment where the ServiceNow platform evolves rapidly, we saw a clear opportunity: to become the partner that helps businesses navigate what’s next, not just manage what’s now.

We help ambitious organisations reimagine customer workflows, service delivery, and CRM transformation through AI-powered innovation. Backed by over 30 years of combined experience, we’re outcome-driven, partnership-led, and focused on enabling real enterprise change – tailored, scalable, and built to last.

Our Vision

Our goal is to become a recognised ServiceNow Partner within our first 12 months – establishing NexSurge as a trusted name in the ecosystem. But we’re not stopping there – we aim to position ourselves as a next-generation transformation partner, known for more than just delivery.

Through bold thought leadership, continuous platform innovation, and a relentless focus on driving meaningful, measurable impact for our clients, we’re building a reputation that lasts. Our vision is to lead with insight, challenge convention, and help organisations unlock the full potential of ServiceNow at scale.

Our History

NexSurge was founded with a clear purpose: to bridge the gap between configuration and true transformation. Frustrated by the status quo of underdelivered digital initiatives, we set out to create a consultancy that leads with outcomes, not just technology.

With over 30 years of combined ServiceNow expertise, we are growing into a trusted strategic consultancy – supporting ambitious organisations.