Privacy Policy
Last Updated: 06.06.2025
Version 1.0
At NexSurge, we respect your right to privacy, and are committed to safeguarding your personal data. We have implemented robust security measures to protect your information, and ensure it is handled in accordance with applicable data protection regulations.
NexSurge is the Data Controller of your personal data. This Privacy Policy outlines how NexSurge collects, uses, stores, and shares your personal information when you interact with our website.
1. Information We Collect
We collect personal data only when we have your consent or when it is necessary to provide, and enhance our services.
1.1 Information You Provide
You may provide personal data such as your name, email address, telephone number, and billing information – for example, by completing a contact form on our website.
1.2 Automatically Collected Information
When you visit our website, we automatically collect data such as your IP address, browser type, device details, referring web pages, and interaction data (e.g., whether you open or click on emails). This information is typically collected via cookies, and similar tracking technologies.
1.3 Information from Other Sources
We may receive personal data from third parties including partners, advertisers, and integrated services. If we combine this data with information collected through our site, we will treat it as personal data in accordance with this policy.
2. Children’s Privacy
Our website, and services are not intended for individuals under the age of 18. We do not knowingly collect or store data from anyone under this age.
3. How We Use Your Information
3.1 Operations
To operate, maintain, and enhance the functionality of our website, and to deliver services or information requested by users.
3.2 Website Improvements
To analyse user behaviour, and preferences in order to improve website performance, and develop new features or services. Data used in this way is anonymised.
3.3 Communications
To contact you with administrative updates or, where appropriate, marketing messages. You may opt out of marketing communications at any time (see Section 7).
3.4 Cookies and Tracking Technologies
To personalise your experience, remember your previous inputs, measure effectiveness of our website, and marketing efforts, monitor overall site usage, and track submissions. For more, please refer to our [Cookie Policy].
3.5 Analytics
We use Google Analytics to assess website traffic, and user interactions. This data is collected in a non-identifiable form.
4. Data Retention
We retain your personal data only as long as necessary for the purposes set out in this Privacy Policy, including for compliance, security, and service improvement. Log files are generally kept for short durations unless required for legal or technical reasons.
5. Data Security
We are committed to keeping your data secure using appropriate technical, and organisational measures. However, no system is completely infallible. If you believe your personal information may have been compromised, please contact us immediately.
6. Sharing Your Information
6.1 With Service Providers
We work with trusted third-party service providers (e.g. for hosting and maintenance). These providers may have limited access to your personal data, and are contractually bound to protect it.
6.2 Non-Personal Information
We may share anonymised or aggregated information with third parties such as researchers, advertisers, or vendors for analytical, and service improvement purposes.
6.3 Legal Compliance
We may disclose personal data if required by law or in order to protect our legal rights, prevent fraud, or assist with investigations by law enforcement.
7. Your Rights
You have the right to:
- Request access to the personal data we hold about you
- Request that we correct or delete your data
- Restrict or object to certain processing activities
- Withdraw your consent at any time – for example, unsubscribing from marketing emails or disabling cookies
Please note: These rights may be limited by legal obligations or the rights of other individuals. We may retain data where we are legally required or entitled to do so.
8. External Links
Our website may contain links to external websites beyond our control. Please consult the privacy policies of those websites to understand how they collect, and use your data.
9. Changes to This Privacy Policy
We may update this policy from time to time. The latest version will always be available on this page. If changes are substantial, we will notify you via the website or email. Continued use of our services after any updates constitutes acceptance of the new policy.
10. Contact Us
If you have any questions, concerns, or complaints regarding this Privacy Policy or how your data is handled, please contact:
Email: info@nexsurge.com